Keith Rooks, Santa Ana
The signed roof waiver for our home in San Dimas is enclosed. It seemed inappropriate to return it without comments about the service we received.
Our salesman, Scott Anderson, is very knowledgeable and passionate about your product. He was prompt, prepared for our questions, and determined to work with our unique situation.
The installation crew is incredible. Kike, Raul and Theodore, and others whose names are unknown, are true professionals. They are all hardworking and very considerate. They kept “the mess” to a minimum during the entire installation process. When they were finished, they made sure everything was left clean.
The heat and air are working great. We had an old rooftop unit that was an eyesore. There is now a rooftop unit, virtually unseen, at the back of our home. We had a positive experience and would not hesitate to recommend ALPS to family and friends. Thank you.”
Russ and Pam Lindquist, Torrance
Thank you for making our home so comfortable! Your air conditioning has made a huge difference this summer! “
Carol Cunningham, Reseda
Please find enclosed a check for the balance due on our air conditioning/furnace installation. The City of Long Beach signed-off on the inspection today, and the new system is working well.
We are especially appreciative of the attention to detail you constantly demonstrated to assure our satisfaction. Further, your patient explanations of all system features and the installation process was a plus. It is a pleasure to deal with a contractor who performs in accordance with his words while competing for the job.
Brad & Peggy Heath, Long Beach
Gail Scott, Yorba Linda
Alan Baker, Huntington Beach
I selected your company amongst four other A/C contractors. Each was reasonably professional in their approach to my needs and the estimates were close in regards to cost. Before making my selection, I called three of your referrals and they all had very good things to say about your company.
What finally made me choose your company was your personal desire to serve my needs. Your sincerity and ease with which we could talk, openly and honestly was the determining factor. You assured me that you would lead the crew in the 2-½ day job and that all of the work would be completed to the latest building codes. Based on this I selected your company for this sizeable job, which was to install a complete system, as we had no vents or ducting in the home whatsoever.
Your crew was very professional, courteous, and always cleaned up after themselves. At the end of installation, I was quite happy with all of the work that was done. We even had a couple of questions and concerns about our electrical box the next day and within hours, you were back at the house with a couple of new breakers, which you installed at no cost. I could not have asked for better service.
It was you Allen, who made this whole experience worthwhile and I’m very happy that I selected your company. Thank you for a job well done.”
Randy Dubb, Los Alamitos
I shopped around and did a lot of research before choosing your company and I feel I got the best deal for the product and service I desired. I would highly recommend your company to anyone seeking your services.”
Richard Chvilicek, Orange
Randy Turner, Norwalk
Teri Vice, Anaheim